Thank you for taking the time to share your feedback. We are so sorry to hear that the color of the Treasured Heart Necklace wasn't what you were expecting!
Our photos are not altered to change the color, but because this piece is plated in genuine 18k yellow gold, it does have a rich, bright yellow tone that can look different depending on lighting and screen settings. We completely understand if this wasn't the exact shade you were hoping for.
We want you to love what you wear! So we will email you directly so we can help arrange a return or exchange for you.