Shipping and Handling
Order Confirmation & Shipping Process
Once you place your order, you will receive an email confirmation. Once your order is shipped out, you will receive an email confirmation with tracking number.
We usually process and ship packages within 2 business days from when you order. During the holidays and busy sales, please allow extra time for us to prepare your orders.
We offer FREE US shipping for orders over $45. This is shipped with USPS First Class Mail and takes about 3-8 business days depending on where you are. We are located in sunny Southern California. Closer you are to us, the faster you will get your package.
We suggest you choose priority or express if you need your order sooner than our standard shipping timelines.
At The Songbird Collection, we take quality seriously!
From handpicking and curating every single pieces of our jewelry to hand-wrapping every single one of our orders, you will see the love and passion that goes into the entire process until it arrives in your hands.
Packaging Love and Care
We take pride in everything we do, and beautiful packaging is an integral part of your shopping experience. Each order is packaged in chic, recycled and eco-friendly, kraft brown envelope. Items are packaged in our signature kraft pillow boxes and aqua/teal tissue paper. Natural raffia ribbons are used to wrap the pillow boxes to give it extra love!
See it for yourself by CLICKING HERE!
*Alaska, Hawaii, P.O. Boxes, APO/FPO
- Only Standard Delivery is available
- Standard Delivery usually arrives within 5-13 business days from the shipped date, excluding holidays.
- All packages are sent via United States Postal Services.
We ship internationally! There's a flat rate charge of $60 on all international orders, For our neighbors in Canada, there is a $20 for First Class Mail charge. The Songbird Collection is not responsible for any customs or local taxes. Expedited shipping services availability for extra fees. See Terms and Conditions for more details.